Privacy notice

Your information and how we use it

This notice lets people know what to expect when we collect personal information.

We are committed to respecting the privacy, rights and freedoms of individuals and to meet our obligations under UK Data Protection related legislation and working to the highest ethical standards. If people trust us with their personal information we will do everything we reasonably can to meet our obligations to them to protect their privacy, and support their privacy rights and freedoms.

Visitors to our website

When people visit our website we use Google Analytics to collect information about the pages of our site they visit. We do this to find out what pages of our website are popular.

We do not collect any personal information using Google Analytics that will enable visitors to be identified. We do not make, and do not allow Google to make, any attempt to find out the identities of people visiting our website.

Contact Forms

Our website is powered by fuzzylime (CMS+), a content management platform. We provide contact forms for people to get into touch with us, ask a question or sign up for our e-newsletter, run by Mailchimp. We do capture personal information in that process, which is used only for those purposes. We do not sell email addresses collected as a result of people using our contact forms.

You can update your personal information or unsubscribe from any of our services at any time.

Sending us an email

Any email, including attachments that you send us, may be monitored and used by us for reasons of security. We may use email monitoring and blocking software. It is your responsibility as the sender of any email to make sure that any email you send us is within the limits of the law.


This website is run on behalf of the RJ Forum by Sacro. Sacro has registered with the Information Commissioners' Office. We have provided the information required about what we do, the type of information we process (personal and sensitive personal), who is covered, who it may be shared with and our compliance with the requirements of the Data Protection Act 1998. This information is publicly available from the Information Commissioners' Office website.

People who use our services

Our website provides an overview of the range of services the RJ Forum supports.. In order to support these services, we need to collect and use a limited amount of personal information, and in some cases personal sensitive information, of people who need and require these services.

When a person is considering using one of the services, we will provide them with information about the service, the type of information we need to collect and use, that we will keep it to the minimum necessary, why we need it, what we will do with it, how it will be secured, disclosed and securely disposed of when it is no longer needed.

We will use the information only in relation to the service or services that we collect that information for, and for other closely related purposes.

Security of personal information

We take our responsibilities seriously and have put in place technical and organisational measures to protect personal information, and work with third parties that process our data only on our instructions, to do so.

Access to personal information

Individuals can find out if we hold any personal information about them by making a "subject access request" under the Data Protection Act, 1998 by writing to us at the address at the bottom of this page. If you agree, we will try and deal with your request informally, for example providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes.

Disclosure of personal information

You should be aware that in order to provide our services we may need to share your personal or sensitive personal data within the organisation or outside Sacro. The privacy of your personal data is paramount and will not be disclosed unless there is a justified purpose for doing so. Sacro NEVER sells personal data to third parties.

Your data may be shared with an individual member of the RJ forum who needs the information to process your request.

We may also disclose personal information in accordance with agreements we have with other organisations for sharing information, in circumstances where we can pass on personal data without consent for example to produce anonymised statistics.

Making a complaint to us about what we do

You can make a complaint in writing to us. We will make a record of your complaint to help us respond to your concerns. We will only use this information in relation to the complaint you make.

This will involve you providing personal information about yourself and probably others (third parties). We may have to disclose your identity to the person that the complaint is about. If you do not want your identity to be disclosed, it may not be possible to handle your complaint on an anonymous basis. We will keep personal information in a complaint file for the period set out in our records retention schedule, it will be kept secure, and access restricted to only those that have a "need to know".

Making a complaint to us about our use of personal information

We take privacy very seriously and try to balance providing services with the cost of providing technical and organisational security measures. If you think our collection of information is unfair, misleading or inappropriate, we will welcome hearing from you, so that we can consider how to improve our procedures.

Links to other websites

This privacy notice does not cover the links to other websites you may find on our website, and you should read the privacy notice on any other website you visit.

Changes to this privacy notice

We keep our notice under regular review. It was last reviewed in November 2021.

Privacy notice limitations

We have tried to keep this as short and to the point as possible. It cannot cover all of the detail of our collection and use of personal information. However, we are happy to provide further information or explanation where we can. Any requests should be sent to the address below.

How to contact us

If you want information relating to anything covered in this privacy notice, please email or write us at the address provided below.

Information Governance
National Office
29 Albany Street
Edinburgh EH1 3QN

Types of Cookie

A cookie is a small file, often made up of letters and numbers, downloaded on to a device, when someone accesses a website using a web browser. Cookies enable a website to recognise the person’s device used to access the website.

First and Third-Party cookies – First party relates to the cookies set by a website that the person visits (what is seen in the browser URL window). Third party relate to cookies set by another website domain, other than the website that the person intended to visit.

Flash-cookies (Local Shared Objects, LSO) - are pieces of information placed on your computer by a Flash plug-in. They are stored in central system folders. They are often used like standard browser cookies, however, their privacy threat potential can be much higher than cookies, as they remain on a person’s computer/device indefinitely, are not easily found or always visible, and can access, store and send specific personal and technical information over the internet without the person’s permission. These are often used in tracking people’s use of websites.

Cookies are generally used in order to make websites work, or improve the way the sites work, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Deleting Cookies

You can delete cookies on any of your devices using the file management software on your device or from your web browser settings.

Privacy and Cookies

We use Google Analytics cookies, which are small text files put in your browser to track usage of our website. These cookies do not tell us who you are, where you live or work. They do not provide any information that could help us identify you. We do not track your use of other websites.

The Google Analytics cookies we use are session cookies. They enable a website to do a variety of activities, including linking the actions of a visitor as they surf around the website and aspects of security. These cookies expire when the browser session is closed.

We do not collect personal information using cookies, although we do collect such information using our website contact form. We only use this information to reply to your requests for information.

November 2021